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Contact WEST89

Pre-orders allows West89 to provide an exclusive experience to our customers and allows us to reduce overproduction. Items purchased during our pre-launch will be final sale as the products are made special order for you. Please make certain of your purchasing decisions before you complete your order(s).

Production of all pre-orders will take 2-3 weeks. Upon completion, all orders will be processed & shipped in accordance to our standard policy.

Get ready for some scentual healing! Please allow 24-48 hours for orders to be processed. Once processed, you will receive an e-mail confirming your order has shipped along with the tracking information.

Please note: West89 will ship orders from Monday-Wednesday to prevent orders from lingering with postal service for a longer period of time.

Please be sure to join our e-mail list for a more grand experience by creating a personal account. Collection announcements will also be made on our social media platforms.

West89 is owned & operated by Shadirah. Black-owned, woman-owned, and Philadelphia based.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.